Frequently Asked Questions and Info

Minimum first order
Our minimum first order quantity is 15 garments (you can mix styles, colours and sizes).

Minimum re-order
Our minimum re-order quantity is 7 garments (you can mix styles, colours and sizes) using an existing design.

Lead-time
Typical lead-time is 7 working days from order confirmation. If you have an event on a specific date we’ll tell you if we’re able to meet your deadline. We won’t take-on a job if we can’t meet your deadline.

Delivery costs
This depends on the number of garments/items purchased and the type of garments. 50 polo shirts will be cheaper to send than 50 fleece jackets. Our quote will clearly detail the delivery cost. The cost is based on delivery to a single UK mainland address (unless notified prior to quoting).

Delivery methods
Most orders are sent using either DPD or UKMail on a ‘next working day’ service. We are able to send items using timed services (before 9am, before 10.30am, before 12 noon) at an extra cost. Orders despatched on a Friday will be delivered on Monday. We send items all around the world and can quote for this if we know the full delivery address.

Payment methods
Credit/debit card: we accept all major credit and debit cards including American Express.
BACS/SWIFT/IBAN: the details are printed on all quotes and invoices.
Cheque: payable to Aspect Corporate Clothing Ltd.
Post your cheque to: Unit 17, Capitol Way, London. NW9 0EQ

Artwork
We can work with many image formats including:
EPS, AI, JPG, BMP, GIF, PDF, TIFF and Word document
The higher the quality of artwork you provide the better we can produce your design.
Send us your image/logo/design we’ll contact you if we have any questions or issues.
We will send you an electronic proof (PDF format) for approval before we start production.
Click here to see our set-up charges.

Back-orders
If your item is not in stock, we will place the item on ‘back-order’. We will contact you with the option to either replace it with an alternative style or cancel that part of your order.

Re-labelling
We offer re-labelling as an addition service. This is a popular service with our promotions and events customers. New labels will be manufactured to your requirements, the original garments labels removed and the new ones sewn-on. We have many years experience providing this here in the UK. It enables our customers to purchase off-the-shelf garments, have us embroider or screen print them and then remove the manufacturers label and replace it with their own/clients brand label. By re-labelling we can create bespoke garments at a fraction of the time it would take to design and manufacture custom-made garments. There are additional options including tax tabbing, zip-pulls and neck tape labelling. There is an additional charge for this service.

ManPack
We can pack a complete set of garments for each employee. This package can be delivered directly to the employee at home or via his work place. There is an additional charge for this service based on the number of employees and the delivery destinations.

Tax
For UK customers: VAT (at the prevailing rate) will be added to orders shipped to the UK.
For EU customers: VAT (at the UK prevailing rate) will be added to orders shipped to the European Union unless the customer provides a valid EU VAT number.
There is no VAT on children’s clothes (up to age 14).
All other orders are VAT free.

Terms & Conditions
All trade is carried out under our current Terms & Conditions. Read, print or download here.

Company Details
Aspect Corporate Clothing Ltd
Operating address: Unit 17, Capitol Way, London. NW9 0EQ
Tel: 020 8991 1800
Fax: 0870 441 6399
Email: sales@corporateclothingwear.com

Company registered in England & Wales No. 06488912
Registered office: 42 Lytton Road, Barnet. EN5 5BY (use for legal documents only)
VAT registration number: 941 7627 09